    {
    "id": 12954,
    "date": "2023-10-04T08:23:10",
    "date_gmt": "2023-10-04T08:23:10",
    "guid": {
        "rendered": "https:\/\/ucpksa.com\/?page_id=12954"
    },
    "modified": "2026-08-04T17:06:51",
    "modified_gmt": "2026-08-04T14:06:51",
    "slug": "privacy-policy",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/ucpksa.com\/en\/privacy-policy\/",
    "title": {
        "rendered": "Privacy Policy"
    },
    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"12954\" class=\"elementor elementor-12954\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3bd1db47 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"3bd1db47\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39266456 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"39266456\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20435880 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"20435880\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><strong>Privacy Policy<\/strong><\/h1>\nLast Updated: August 4, 2026\n<h2>UCP Pharmacy Website &amp; Mobile Application<\/h2>\n<p data-start=\"315\" data-end=\"568\">This Privacy Notice explains how <strong data-start=\"348\" data-end=\"413\">Alinaya Almustajila Pharmacy Medical Company (&#8220;UCP Pharmacy&#8221;)<\/strong> collects, uses, stores, shares, and protects your personal information when you use the UCP Pharmacy website, mobile application, or any related services.<\/p>\n<p data-pm-slice=\"1 1 []\">UCP Pharmacy is committed to protecting your privacy and processing your personal information responsibly, transparently, and in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).<\/p>\n<p data-start=\"833\" data-end=\"939\">By accessing or using our services, you acknowledge that you have read and understood this Privacy Notice.<\/p>\n\n<h3>1. Personal Information We Collect<\/h3>\n<p class=\"\" data-start=\"1007\" data-end=\"1131\">Depending on how you use our website or mobile application, we may collect the following categories of personal information:<\/p>\n\n<h5 data-section-id=\"12xfb76\" data-start=\"1133\" data-end=\"1157\">Personal Information<\/h5>\n<ul data-start=\"1158\" data-end=\"1238\">\n \t<li data-section-id=\"v0cyos\" data-start=\"1158\" data-end=\"1169\">Full Name<\/li>\n \t<li data-section-id=\"xi81rf\" data-start=\"1170\" data-end=\"1185\">Mobile Number<\/li>\n \t<li data-section-id=\"18lefxu\" data-start=\"1186\" data-end=\"1201\">Email Address<\/li>\n \t<li data-section-id=\"1ezhy2q\" data-start=\"1202\" data-end=\"1220\">Delivery Address<\/li>\n \t<li data-section-id=\"hq2kvw\" data-start=\"1221\" data-end=\"1238\">City and Region<\/li>\n<\/ul>\n<h5 data-section-id=\"1plhd57\" data-start=\"1240\" data-end=\"1263\">Account Information<\/h5>\n<ul data-start=\"1264\" data-end=\"1334\">\n \t<li data-section-id=\"4ibxg3\" data-start=\"1264\" data-end=\"1283\">Login credentials<\/li>\n \t<li data-section-id=\"1vbkek4\" data-start=\"1284\" data-end=\"1334\">One-Time Password (OTP) verification information<\/li>\n<\/ul>\n<h5 data-section-id=\"pmnin8\" data-start=\"1336\" data-end=\"1357\">Order Information<\/h5>\n<ul data-start=\"1358\" data-end=\"1432\">\n \t<li data-section-id=\"1l7kqpr\" data-start=\"1358\" data-end=\"1378\">Purchased products<\/li>\n \t<li data-section-id=\"mwt4f8\" data-start=\"1379\" data-end=\"1394\">Order history<\/li>\n \t<li data-section-id=\"1b04c42\" data-start=\"1395\" data-end=\"1409\">Order status<\/li>\n \t<li data-section-id=\"zolsfs\" data-start=\"1410\" data-end=\"1432\">Delivery information<\/li>\n<\/ul>\n<h5 data-section-id=\"858m9l\" data-start=\"1434\" data-end=\"1459\">Technical Information<\/h5>\n<ul data-start=\"1460\" data-end=\"1609\">\n \t<li data-section-id=\"16hguyw\" data-start=\"1460\" data-end=\"1473\">Device type<\/li>\n \t<li data-section-id=\"1u8gsi8\" data-start=\"1474\" data-end=\"1492\">Operating system<\/li>\n \t<li data-section-id=\"lphgaw\" data-start=\"1493\" data-end=\"1514\">Application version<\/li>\n \t<li data-section-id=\"1pn77b5\" data-start=\"1515\" data-end=\"1554\">Device identifiers (where applicable)<\/li>\n \t<li data-section-id=\"o3mqfy\" data-start=\"1555\" data-end=\"1597\">Crash reports and diagnostic information<\/li>\n \t<li data-section-id=\"fff3dl\" data-start=\"1598\" data-end=\"1609\">Log files<\/li>\n<\/ul>\n<h5 data-section-id=\"1n3momv\" data-start=\"1611\" data-end=\"1635\">Location Information<\/h5>\n<p data-start=\"1636\" data-end=\"1755\">With your permission, we may collect your device location to facilitate deliveries and improve location-based services.<\/p>\n\n<h3 data-start=\"1636\" data-end=\"1755\">2. How We Use Your Personal Information<\/h3>\n<p data-start=\"121\" data-end=\"316\">We use your personal information to provide, maintain, and improve our services. Depending on how you interact with UCP Pharmacy, your personal information may be used for the following purposes:<\/p>\n\n<ul data-start=\"318\" data-end=\"1037\">\n \t<li data-section-id=\"91k2lf\" data-start=\"318\" data-end=\"364\">Create and manage your UCP Pharmacy account.<\/li>\n \t<li data-section-id=\"g8kqxw\" data-start=\"365\" data-end=\"435\">Verify your identity through One-Time Password (OTP) authentication.<\/li>\n \t<li data-section-id=\"xpfm4a\" data-start=\"436\" data-end=\"470\">Process and fulfill your orders.<\/li>\n \t<li data-section-id=\"wm3sm0\" data-start=\"471\" data-end=\"524\">Coordinate deliveries and provide delivery updates.<\/li>\n \t<li data-section-id=\"1ek8u34\" data-start=\"525\" data-end=\"581\">Process payments through authorized payment providers.<\/li>\n \t<li data-section-id=\"1hh0jro\" data-start=\"582\" data-end=\"666\">Communicate with you regarding your orders, account, or customer support requests.<\/li>\n \t<li data-section-id=\"1hwx3xa\" data-start=\"667\" data-end=\"743\">Send important service notifications related to your account or purchases.<\/li>\n \t<li data-section-id=\"70ez40\" data-start=\"744\" data-end=\"837\">Improve the performance, functionality, and security of our website and mobile application.<\/li>\n \t<li data-section-id=\"8p6osz\" data-start=\"838\" data-end=\"927\">Detect, investigate, and prevent fraud, unauthorized access, or misuse of our services.<\/li>\n \t<li data-section-id=\"4gclk3\" data-start=\"928\" data-end=\"1037\">Comply with applicable legal, regulatory, and governmental requirements within the Kingdom of Saudi Arabia.<\/li>\n<\/ul>\n<h3 data-start=\"1636\" data-end=\"1755\">3. Legal Basis for Processing<\/h3>\n<p data-start=\"1271\" data-end=\"1439\">UCP Pharmacy processes personal information only when there is a lawful basis for doing so. Depending on the circumstances, we may process your personal information to:<\/p>\n\n<ul data-start=\"1441\" data-end=\"1728\">\n \t<li data-section-id=\"1q8ojf4\" data-start=\"1441\" data-end=\"1507\">Perform our contractual obligations when providing our services.<\/li>\n \t<li data-section-id=\"1b6zsd7\" data-start=\"1508\" data-end=\"1566\">Comply with applicable laws and regulatory requirements.<\/li>\n \t<li data-section-id=\"ynpob5\" data-start=\"1567\" data-end=\"1611\">Protect our legitimate business interests.<\/li>\n \t<li data-section-id=\"1abfaj7\" data-start=\"1612\" data-end=\"1672\">Protect the safety and security of our users and services.<\/li>\n \t<li data-section-id=\"1rgfvla\" data-start=\"1673\" data-end=\"1728\">Obtain your consent where required by applicable law.<\/li>\n<\/ul>\n<h3>4. Sharing Your Personal Information<\/h3>\n<p class=\"\" data-start=\"186\" data-end=\"347\">UCP Pharmacy may share your personal information only when necessary to provide our services, comply with legal obligations, or operate our business efficiently.<\/p>\n<p data-start=\"349\" data-end=\"428\">Depending on the services you use, we may share your personal information with:<\/p>\n\n<ul data-start=\"430\" data-end=\"1013\">\n \t<li data-section-id=\"d95c9b\" data-start=\"430\" data-end=\"498\">Authorized payment service providers to securely process payments.<\/li>\n \t<li data-section-id=\"1w79xyu\" data-start=\"499\" data-end=\"568\">Delivery and logistics partners to fulfill and deliver your orders.<\/li>\n \t<li data-section-id=\"unjlsp\" data-start=\"569\" data-end=\"664\">SMS and OTP service providers to verify your identity and send service-related notifications.<\/li>\n \t<li data-section-id=\"m3jk2c\" data-start=\"665\" data-end=\"779\">Cloud hosting and technology service providers that support the operation of our website and mobile application.<\/li>\n \t<li data-section-id=\"z5dzr2\" data-start=\"780\" data-end=\"873\">Customer support and technical service providers that assist us in delivering our services.<\/li>\n \t<li data-section-id=\"3r89m4\" data-start=\"874\" data-end=\"1013\">Government authorities, regulatory bodies, or law enforcement agencies when disclosure is required by applicable laws or legal processes.<\/li>\n<\/ul>\n<p data-start=\"1015\" data-end=\"1128\"><strong data-start=\"1015\" data-end=\"1128\">UCP Pharmacy does not sell, rent, or trade your personal information to third parties for marketing purposes.<\/strong><\/p>\n\n<h3 data-start=\"1015\" data-end=\"1128\">5. Payment Information<\/h3>\nElectronic payments are securely processed through authorized third-party payment providers.\n\nUCP Pharmacy does not store your complete payment card information on its own systems.\n\nPayment processing is subject to the privacy and security practices of the respective payment providers.\n<h3>6. Data Security<\/h3>\n<p data-start=\"3036\" data-end=\"3218\">We implement appropriate administrative, organizational, and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.<\/p>\n<p data-start=\"3220\" data-end=\"3355\">Although we strive to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.<\/p>\n\n<h3 data-start=\"3220\" data-end=\"3355\">7. Data Retention<\/h3>\n<p data-start=\"3383\" data-end=\"3447\">We retain personal information only for as long as necessary to:<\/p>\n\n<ul data-start=\"3449\" data-end=\"3545\">\n \t<li data-section-id=\"9ijp31\" data-start=\"3449\" data-end=\"3471\">Provide our services<\/li>\n \t<li data-section-id=\"1uw43sq\" data-start=\"3472\" data-end=\"3499\">Fulfill legal obligations<\/li>\n \t<li data-section-id=\"1okpexx\" data-start=\"3500\" data-end=\"3518\">Resolve disputes<\/li>\n \t<li data-section-id=\"1jz31ff\" data-start=\"3519\" data-end=\"3545\">Protect our legal rights<\/li>\n<\/ul>\n<p data-start=\"3547\" data-end=\"3641\">When information is no longer required, it will be securely deleted, anonymized, or destroyed.<\/p>\n\n<h3 data-start=\"3547\" data-end=\"3641\">8. Your Rights<\/h3>\n<p data-start=\"3666\" data-end=\"3720\">Subject to applicable laws, you may have the right to:<\/p>\n\n<ul data-start=\"3722\" data-end=\"3992\">\n \t<li data-section-id=\"7h4wuo\" data-start=\"3722\" data-end=\"3771\">Know how your personal information is processed<\/li>\n \t<li data-section-id=\"17yp4v7\" data-start=\"3772\" data-end=\"3817\">Request access to your personal information<\/li>\n \t<li data-section-id=\"1m2mhyz\" data-start=\"3818\" data-end=\"3864\">Request correction of inaccurate information<\/li>\n \t<li data-section-id=\"a7oeew\" data-start=\"3865\" data-end=\"3936\">Request deletion of your personal information where legally permitted<\/li>\n \t<li data-section-id=\"12t7ruu\" data-start=\"3937\" data-end=\"3992\">Withdraw consent where processing is based on consent<\/li>\n<\/ul>\n<p data-start=\"3994\" data-end=\"4065\">Requests may be submitted using the contact information provided below<\/p>\n\n<h3 data-section-id=\"1m22qkk\" data-start=\"4072\" data-end=\"4093\">9. Account Deletion<\/h3>\n<p data-start=\"4095\" data-end=\"4210\">Users may delete their account directly through the <strong data-start=\"4147\" data-end=\"4158\">Profile<\/strong> section within the UCP Pharmacy mobile application.<\/p>\n<p data-start=\"4212\" data-end=\"4378\">Certain records may be retained where required by law or for legitimate business purposes, including order history, invoices, fraud prevention, or dispute resolution.<\/p>\n\n<h3 data-section-id=\"1v1xcf2\" data-start=\"4385\" data-end=\"4398\">10. Cookies<\/h3>\n<p data-start=\"4400\" data-end=\"4456\">Our website may use cookies and similar technologies to:<\/p>\n\n<ul data-start=\"4458\" data-end=\"4565\">\n \t<li data-section-id=\"1s76qwh\" data-start=\"4458\" data-end=\"4487\">Improve website performance<\/li>\n \t<li data-section-id=\"1hlognq\" data-start=\"4488\" data-end=\"4515\">Remember user preferences<\/li>\n \t<li data-section-id=\"6enasy\" data-start=\"4516\" data-end=\"4539\">Analyze website usage<\/li>\n \t<li data-section-id=\"bfne7h\" data-start=\"4540\" data-end=\"4565\">Enhance user experience<\/li>\n<\/ul>\n<p data-start=\"4567\" data-end=\"4631\">You may manage cookie preferences through your browser settings.<\/p>\n\n<h3 data-section-id=\"6ugxy\" data-start=\"4638\" data-end=\"4664\">11. Third-Party Services<\/h3>\n<p data-start=\"4666\" data-end=\"4728\">Our services may integrate with trusted third-party providers.<\/p>\n<p data-start=\"4730\" data-end=\"4843\">These providers operate under their own privacy policies, and we encourage users to review them where applicable.<\/p>\n\n<h3 data-section-id=\"1k0533e\" data-start=\"4850\" data-end=\"4874\">12. Children&#8217;s Privacy<\/h3>\n<p data-start=\"4876\" data-end=\"5001\">Our services are not intended for children under the age required by applicable law without parental or guardian supervision<\/p>\n\n<h3 data-section-id=\"a9z0m6\" data-start=\"5008\" data-end=\"5044\">13. Changes to this Privacy Notice<\/h3>\n<p data-start=\"5046\" data-end=\"5098\">We may update this Privacy Notice from time to time.<\/p>\n<p class=\"\" data-start=\"5100\" data-end=\"5197\">The latest version will always be available on this page, together with the latest revision date.<\/p>\n\n<h3 data-section-id=\"39cq3v\" data-start=\"5204\" data-end=\"5220\">14. Contact Us<\/h3>\nFor any questions regarding this Privacy Policy or your personal information, please contact us:\n<p data-start=\"5222\" data-end=\"5270\"><strong data-start=\"5222\" data-end=\"5270\">Alinaya Almustajila Pharmacy Medical Company<\/strong><\/p>\n<strong>Website:<\/strong>\n<p dir=\"ltr\" style=\"text-align: right;\"><a href=\"https:\/\/ucpksa.com\/en\/\">https:\/\/www.ucpksa.com<\/a><\/p>\n<strong>Email:<\/strong>\n<p dir=\"ltr\" style=\"text-align: right;\"><a href=\"mailto:info@ucpksa.com\">info@ucpksa.com<\/a><\/p>\n<strong>Customer Service:<\/strong>\n<p dir=\"ltr\" style=\"text-align: right;\">+966 55 137 6074<\/p>\n&nbsp;\n<p data-start=\"5374\" data-end=\"5397\">Kingdom of Saudi Arabia<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>",
        "protected": false
    },
    "excerpt": {
        "rendered": "<p>Privacy Policy Last Updated: August 4, 2026 UCP Pharmacy Website &amp; Mobile Application This Privacy Notice explains how Alinaya Almustajila Pharmacy Medical Company (&#8220;UCP Pharmacy&#8221;) collects, uses, stores, shares, and&hellip;<\/p>",
        "protected": false
    },
    "author": 1,
    "featured_media": 0,
    "parent": 0,
    "menu_order": 0,
    "comment_status": "closed",
    "ping_status": "closed",
    "template": "",
    "meta": {
        "footnotes": ""
    },
    "class_list": [
        "post-12954",
        "page",
        "type-page",
        "status-publish",
        "hentry"
    ],
    "aioseo_notices": [],
    "_links": {
        "self": [
            {
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/pages\/12954",
                "targetHints": {
                    "allow": [
                        "GET"
                    ]
                }
            }
        ],
        "collection": [
            {
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/pages"
            }
        ],
        "about": [
            {
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/types\/page"
            }
        ],
        "author": [
            {
                "embeddable": true,
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/users\/1"
            }
        ],
        "replies": [
            {
                "embeddable": true,
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/comments?post=12954"
            }
        ],
        "version-history": [
            {
                "count": 40,
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/pages\/12954\/revisions"
            }
        ],
        "predecessor-version": [
            {
                "id": 75528,
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/pages\/12954\/revisions\/75528"
            }
        ],
        "wp:attachment": [
            {
                "href": "https:\/\/ucpksa.com\/en\/wp-json\/wp\/v2\/media?parent=12954"
            }
        ],
        "curies": [
            {
                "name": "wp",
                "href": "https:\/\/api.w.org\/{rel}",
                "templated": true
            }
        ]
    }
}